For new service or to discontinue service, contact City Water Clerk Tisha Kennedy at City Hall at 620-872-5322.
For an after-hours water emergency, call 620-872-2133.
Scott City's water supply comes from six wells within the city limits. The wells are chlorinated, and water is pumped into the system and into two 500,000-gallon water towers. The City monitors water under state and federal standards.
Water quality reports
Watering restriction
Outdoor watering of lawns, shrubs, flowers, trees, and gardens is prohibited from noon to 7:00 p.m. between May 1 and September 30. Contact City Hall about exemptions for qualifying cooling systems or newly seeded lawns.
Water Emergency
Whenever the City Council finds that an emergency exists by reason of a shortage of water supply needed for essential uses, the City shall be empowered to declare, by resolution, that a water supply emergency exists and will impose mandatory restrictions on water use during the period of the emergency. Such an emergency shall be deemed to continue until it is declared, by resolution, of the City Council to have ended.
Resolutions declaring the existence and end of a water supply emergency shall be effective upon their publication in the official City newspaper.
Water Leak Hints
- Check all faucets and toilets in your home.
- Replace washers and clean screens to improve leaking and better water pressure.
- Replace the insides of any toilet that runs continuously. This seemingly minor issue may result in a large increase in water consumption, if not repaired. A slow leak can waste 15 to 20 gallons a day.
- Install low-flow shower heads, faucet aerators, or flow restrictions.
- Wash full loads of laundry and dishes.
- If you feel you may have a leak, the City can check the meter to see if it is registering through the water meter. If a leak cannot be located, it is advisable to call a plumber.
- Make sure water softeners are bypassed prior to checking for a leak; the water softener may be malfunctioning and may need service or cleaning.
Protect and Conserve Our Water
Water protection and conservation start with each of us. While Scott City treats water before and after you use it, you play a crucial role in protecting water quality for your fellow citizens. Common contaminants that threaten our water include lawn chemicals, pet waste, automotive fluids, household chemicals, and discarded medications. Here are a few ways you can help protect our water.
Household and vehicle maintenance products can harm people and animals if disposed of improperly. These include motor oil; antifreeze; lead-acid, lithium and nickel-cadmium (Ni-Cd) batteries; chemical cleaning products; pesticides; paints; and solvents. Never pour used vehicle fluids or household chemicals onto the ground or down the drain.
You can also conserve water by planting warm-season grasses, such as Bermuda or Zoysia which require about half as much water as fescue.
Water Service
The furnishing of water to customers by the City through its waterworks system shall be governed by the regulations of the City. No water from the City water supply shall be turned on for service into any premises by any person but the Public Works Superintendent or an employee authorized by him to perform this service.
Application to have the water turned on shall be made in writing in City Hall and shall contain an agreement by the applicant to abide by and accept all of the provisions governing the use of the City water supply. An administrative fee to obtain water services or to transfer water service from one location in the city limits to another will be charged.
Water Treatment Plants
In August 2012 two water treatment plants were put into operation to treat water that was above the maximum contaminant level for nitrates and arsenic. The city's water is routinely monitored for the presence of drinking water contaminants.
New Meter
Before any new premises is occupied and new service is established, a water meter shall be installed by the City. An application for water service should be made at City Hall. When a new meter is required, the customer shall pay for the cost of materials and installation of the meter. Current costs are available at City Hall.
Water and sewer bills
All water/sewer bills go to the Post Office to be mailed on or before the last business day of the month. Customers may call City Hall at any time to check the balance due on their account. This bill is due on the 15th of each month, with a 10% penalty added to the balance if not paid by the 15th.
A delinquency notice will be mailed on the 20th, to notify customers that the City has not received payment on the account. If the water/sewer bill is not paid by 1:00 on the 25th (or the next business day if the 25th falls on a weekend or holiday), the water will be disconnected and a $50.00 re-connect fee will be charged ($70 if after regular business hours), in addition to the unpaid water/sewer bill, before the water will be turned back on.
Water bills can be paid in the following ways: by mail, in person at City Hall, by auto-pay through a bank account, or online. Visit our Payment Center to pay online.